Outage of Rogers: the Minister of Industry will meet the CEO

Canada’s industry minister said he plans to meet the head of Rogers Communications and other telecoms leaders following a massive outage that effectively knocked out Rogers’ network for at least 15 hours.

A statement released by Francois-Philippe Champagne’s office says he plans to meet with Rogers CEO Tony Staffieri, among others, to discuss the importance of improving « network reliability across Canada. » .

The statement said Champagne found last week’s service disruption ‘unacceptable’ which prevented access to many law enforcement, health care and banking services and expressed that view directly. to the CEO of Rogers.

Staffieri released a statement on Saturday attributing Friday’s widespread outage to a network system failure following a maintenance update, adding that the « vast majority » of customers were back online.

But many continued to report service disruptions through Sunday, including in Courtice, Ont. Resident Paul Platt, who says his home wireless network was only restored after more than 48 hours.

Rogers declined to comment on the ongoing outages when asked by The Canadian Press, but referenced Staffieri’s earlier statement in which he said technical teams were continuing to monitor « any remaining intermittent issues. »


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