Cannabis stores across Ontario have been hit with bad news this week: the province’s wholesale retailer, the Ontario Cannabis Store, has revealed there will be shipping delays due to a cyber incident in its third-party distribution center.
The ordeal has left some local retailers scrambling to fill their shelves before running out of product.
“It’s been very difficult to give people what they need. Lots of sad faces,” said Patrick Johnson, head of sales for cannabis company Calyx and Trichomes.
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With their supply chain cut, local dispensaries are struggling to keep up with demand.
For example, Calyx and Trichomes usually receive their weekly shipment on Wednesdays.
The store is still awaiting last week’s shipment and staff have been advised that new orders will be limited until the situation clears up.
Store owner Jennawae Cavion says it’s unfortunate and paints a bad picture of the market in Ontario and Canada, which is the first G7 country to legalize recreational cannabis.
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“We have the opportunity to be the prototype, we have the opportunity to show other countries how federal legalization can work,” Cavion said.
Cavion, who is also executive director of the National Organization for Marijuana Law Reform, said the issue will be on the agenda for the next meeting.
« Really what we’re going to be advocating is a back-up plan for next time because that’s ridiculous, » she said.
The SCO released a statement confirming that deliveries are back in business, with small numbers expected for Friday.
They will also communicate with retailers about what the future holds.
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