‘Harry Potter’ actor Matthew Lewis slams Air Canada as ‘the worst airline in North America’

British actor Matthew Lewis is not a fan of Air Canada.

Lewis, best known for playing Neville Longbottom in all eight « Harry Potter » films, took to Twitter on Friday August 26 to express his displeasure with the airline, complaining that it’s « the worst North American airline ».

Confirmed. @Air Canada is the worst airline in North America. And that means something.

— 🇺🇦Matthew Lewis🇺🇦 (@Mattdavelewis) August 26, 2022

Asked to explain why by one of his followers, he replied: « Literally tearing up my post. No explanation other than ‘full flight’, » he wrote.

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« They said if I wanted to sort it out, I had to go to customer service, » he continued. “I asked where it was. « Toronto ». I’m in Orlando.

Kicking me out of first class at the back of the plane is what it is, but doing it at the gate. Literally tearing up my ticket. No explanation other than « full flight ». I said if I wanted to sort it out, I should go to customer service. I asked where it was. « Toronto ». I’m in Orlando 🙃

— 🇺🇦Matthew Lewis🇺🇦 (@Mattdavelewis) August 26, 2022

According to Lewis, he had « never experienced anything like this » before and was no stranger to being kicked out of a robbery. However, he added: ‘But at the gate, less than two minutes to board and no explanation or apology? Never. They even said if I wanted to complain or get a refund I had to contact them!

Honestly, I’ve never experienced anything like it. I’ve been pushed around before. Comes with the territory. But at the gate, less than two minutes from boarding and with no explanation or apology? Never. They even said if I wanted to complain or get a refund I had to contact them! 😂😵🖕🏼

— 🇺🇦Matthew Lewis🇺🇦 (@Mattdavelewis) August 26, 2022

However, Lewis was quick to point out that his negative experience with the airline hasn’t affected his love for Canada.

Are you kidding me? As my favorite country to visit. I love it 🇨🇦

— 🇺🇦Matthew Lewis🇺🇦 (@Mattdavelewis) August 27, 2022

In a statement he gave to CTV News Toronto, Lewis said he had not yet been able to speak to an Air Canada representative.

« Air Canada’s customer service is top notch, » he said. « And we, as a society, shouldn’t be okay with normalizing the profit from overbooking and kicking people out of flights. »

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A representative for Air Canada told CTV News Toronto the matter is under review.

Lewis is scheduled to appear at Fan Expo Canada, currently underway in Toronto.